Your feedback is really important and Hannah, our customer service superstar, is online most of the day and when she’s not, she will get back to you pretty darn quick. Usually in minutes, sometimes hours, never days. So if you want to ask us about our designs or just need to check in on a gift we’re creating for you, please do get in touch.
But we might already have an answer waiting for you in our Help Centre.
Well Oast, Brenley Farm
Brenley Lane, Boughton Under Blean
We are working from our rural workshop in the Kent countryside. We do not have a retail shop open to the public and operate an entirely online enterprise. We have implemented strict Covid Safety measures for the safety of our staff.
Please note that your details will not be passed on to any third parties and will only be used by Bombus to contact you with regards to your particular enquiry.